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  2. Sign up for a Fancard Prepaid Mastercard®

I'm having issues signing up for my Fancard

Read each page carefully, avoid errors, have personal ID handy!

Be sure to read each page carefully to avoid errors in your personal information and have a form of identification with you (Driver's License, Passport or other proof of identification) to make the process as efficient as possible. After you click 'Finish,' you will automatically be taken to a separate ID verification process that will be the final step in the signup procedure. 

Note: In certain cases our system is unable to electronically verify an identity. This is likely due to incomplete records by our verification provider. In order to process your enrollment manually, please complete the Jumio verification link you are prompted with when attempting to login to your account.

Once we have received, reviewed, and approved the necessary documentation, you will be contacted.

If you are still experiencing trouble in the Fancard signup process, feel free to call a customer service representative at 1-833-432-6366. Keep in mind that we do not conduct a credit check, nor do we access your credit history in any way.