1. Help Center
  2. Manage your Fancard Prepaid Mastercard Account

Why can't I log in?

You might have a Legacy Fancard and need to upgrade!

If you are having trouble logging in, you might have an old Fancard or “Legacy” card (which has an old account portal and link).

If you do not think you have a legacy card and still cannot log in, please call our customer service line and they will help walk you through login! 1-833-432-6366

If your card’s first four numbers are 5102, learn how to update your legacy card by clicking here.

For the newer cardholders, log in here.