1. Help Center
  2. Manage your Fancard Prepaid Mastercard Account

What can I do if my magnetic strip stops working?

If your magnetic strip stops working on your physical card, you can always continue using your digital Fancard with Apple Pay and Google Pay. 

We can also order you a replacement Fancard and transfer your funds over to the new Fancard. We will do our best to make the process as quick and easy as possible!