Manage your Fancard Prepaid Mastercard Account

Need to make a change to your account? Lost your Fancard? Find all the answers you need related to your account right here!

• My Fancard is cancelled or expired
• Why can't I verify my photo ID?
• Updating my Fancard account with my new address
• How do I edit my Account Profile?
• Checking my Fancard Balance
• Change my Fancard to a different team
• Why does my card say "invalid" or "restricted"?
• Resetting/Changing my Fancard Account Password?
• Activating a sub-card
• Can I get a sub-card for a different team than my primary card?
• How to delete a sub-card
• Why can't I log in?
• Where can I see my latest transactions?
• Difference between my billing and shipping address
• What can I do if my magnetic strip stops working?
• Connecting my Fancard to my Bank Account
• Logging into my Fancard account
• How do I reset/change my PIN?
• What do I do if I lost my Fancard?
• Setting a sub-card PIN
• How to cancel my Fancard account?
• What is Fancards' customer support number?
• Can I sell or advertise Fancards products?